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How to Book Your Stay

A Step-by-Step Guide to Joining Eco Green Sanctuary

Your Journey to Eco Green Sanctuary

Welcome to Eco Green Sanctuary, where nature meets comfort. Follow our straightforward booking process to secure your spot at Ghana Communication Technology University’s premier residency. Start exploring now!

Explore as Guest Register Now

Booking Process

Follow these steps to secure your accommodation at Eco Green Sanctuary:

  1. Explore as a Guest: Use Guest Mode to browse available rooms, view features, and explore amenities to ensure they meet your needs.
  2. Register to Book: Proceed to the Registration Page to create an account. Provide:
    • Your full name and email address.
    • Emergency contact details.
    • A clear profile picture.
    • Identity and student verification documents: Ghana Card or NHIS Card, and Student ID or Admission Letter from Ghana Communication Technology University (GCTU).
    Note: All documents will be verified for authenticity, so ensure they are valid and clear.
  3. Accept Terms and Conditions: Review and accept the hostel’s Terms and Conditions during registration. A copy will be sent to your email upon completion.
  4. Verify Your Email: After submitting your registration, you’ll receive a verification code via email. Enter this code on the Email Verification Page to complete your registration.
  5. Book a Room: Log in to your personal dashboard, browse available rooms, and visit the Room Profile Page to select an available bed. Click the “Book” button to submit your booking request.
  6. Await Approval: Check your dashboard and email regularly for updates on your booking status. You’ll receive a confirmation email indicating whether your booking is approved or rejected. Rejections may occur if the room capacity is reached or if documents are unverifiable.
  7. Attend an Interview (if required): Upon booking approval, you may be invited for an interview at the Office of Student Affairs. You’ll be notified via email or your dashboard with the interview schedule and details. Ensure you attend promptly and bring any requested documents.

Complete these steps to secure your place at Eco Green Sanctuary. If you need assistance, our support team is here to help!

Payment Process

Once your booking is approved, follow these steps to finalize your payment:

  1. Receive Payment Instructions: Upon approval, you’ll receive an email with payment details, including bank account information. These details are also available on your dashboard under the Payment Notice section.
  2. Make Payment: Complete your payment via bank transfer before the specified deadline. A countdown timer on your dashboard will indicate the payment due date.
  3. Upload Payment Receipt: After payment, upload a clear copy of your receipt through the dashboard’s payment upload field, which becomes available post-approval.
  4. Await Verification: Your receipt will be verified by our team. Once verified, you’ll receive an email with full details of your room allocation, confirming your stay.
  5. Note the Deadline: Failure to pay by the deadline will result in automatic revocation of your booking. Ensure timely payment to secure your room.

Timely payment ensures your room allocation is finalized. Contact our support team if you encounter any issues.

Dashboard Features

Your personal dashboard provides tools to manage your stay at Eco Green Sanctuary:

  • Profile Page: View and update your personal information, including contact details and profile picture.
  • Booking Status: Monitor the status of your booking (pending, approved, or rejected) and view payment deadlines.
  • Payment History: Access a record of all payments made for your stay.
  • Report Issue Page: Submit complaints or issues related to your stay for prompt resolution by our team.
  • Damage Reports Page: View details of any reported damages associated with your account, including flagged incidents.

Use your dashboard to stay informed and manage your residency seamlessly.

Frequently Asked Questions

What documents are required for registration?
You need a Ghana Card or NHIS Card, and a Student ID or Admission Letter from GCTU. Ensure documents are clear and valid, as they will be verified.
What happens if my booking is rejected?
Rejections may occur if the room capacity is reached or if documents are unverifiable. You’ll receive an email notification and can try booking another available room.
How will I know my payment deadline?
A countdown timer on your dashboard will display the payment deadline. You’ll also receive email reminders.
What if I miss the payment deadline?
Your booking will be automatically revoked if the deadline is missed. You’ll need to restart the booking process for an available room.
How long does receipt verification take?
Receipt verification typically takes 1-3 business days. You’ll be notified via email once verified, with details of your room allocation.

Need Help?

If you have questions or need assistance with the booking process, reach out to our support team:

WhatsApp/Call
Eben: +233 55 223 1477
Harry: +233 50 948 1948 Nii: +233 53 623 0925 Email: contact.ecogreen@graceintltemple.org